“A leader is one who knows the way, goes the way, and shows the way”.
 - John C. Maxwell

The success of any venture depends heavily on the person who leads it. If the leader is not very sure about ‘what to’ and ‘when to’ do a thing, the organization is bound to get trapped into a situation similar to a rudderless aero plane.

A leader is one who envisions challenges and turns them into opportunities. He is the one who instills courage inside the team members to face adversities.

The same attribute comes of paramount importance for Indian IT outsourcing companies feeling the heat after global economic slow down.

The time has undoubtedly thrown challenges before offshore specialists to live on. But, it is of course not the time to give in.

Shamit Khemka, the owner of IT outsourcing company Synapse communication has contrived three golden rules for his team to combat this tough period. He asks his team to remain focused on quality. He advises them to exploit their experience and add value to the projects. And, the third golden rule is giving utmost priority to customer satisfaction.

Synapse under the leadership and guidance of Shamit, is leaving no stone unturned to explore new avenues for value addition.

And if Synapse can beat the heat till now, there’s certainly an example for others to follow.